top of page

Patai?
 

Please don't hestiate to contact us with any questions or for further information.

Kohatu Website Background

Frequently asked questions

  • 01
  • 02
  • 03
  • 04
  • 05
  • 06
  • 07
  • 08
  • 09
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21

Terms & Conditions

Kōhatu Memorials' quote is based on information provided. Any alterations may affect the overall cost.

An estimate is valid for 7 days, and a signed agreement is required from both parties if they agree to its terms and conditions.

 

Upon receiving your words, colour, design and shape, Kōhatu Memorials will provide you with a draft layout of the inscription to check and confirm, then proceed to the engravers. You will also need to sign an engraving form. A 50% deposit is requested, and the quote is secured.

Please allow five months for production time before setting a date of the unveiling.

 

You are responsible for ensuring all design, font, spelling, position, location of photo and dates are correct before the stencil is created to avoid any additional fees for resurfacing, stenciling, and engraving.

 

Kōhatu Memorials' policy on custom orders that have been engraved is non-refundable on any amounts paid before the date of signing the engraving form.

 

The customer also agrees to pay the remaining balance before or on completion and within 18 months of this agreement.

 

The customer will incur storage fees of an additional $45 per month thereafter if the headstone is not collected within the agreed timeframe.

 

A cancellation fee will also apply to this order for any masonry work initiated.

 

Please note:  All items remain the property of Kōhatu Memorials and will not be released until the balance is paid in full.

E tangi mōteatea nei mō koutou - We grieve with you all.

100% Māori owned and operated Northland Business

Kohatu Memorials Logo
bottom of page